From:                              route@monster.com

Sent:                               Saturday, September 26, 2015 12:52 PM

To:                                   hg@apeironinc.com

Subject:                          Please review this candidate for: Agile Project Manager

 

This resume has been forwarded to you at the request of Monster User xapeix01

Falak Malik 

Last updated:  08/31/15

Job Title:  no specified

Company:  no specified

Rating:  Not Rated

Screening score:  no specified

Status:  Resume Received


Houston, TX  77046
US

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RESUME

  

Resume Headline: Malik - Resume

Resume Value: 89dtv3jf2yhy4dnh   

  

 

 

Falak Malik

Email: Malik.Texas@gmail.com

Phone: 281-546-2233

 

Authorized to work for any US Employer                  https://www.linkedin.com/in/falakmalik

 

SUMMARY:

 

·   Project Management Professional with 10+ years of experience in managing, executing, leading, delivering mid to large complex onshore and offshore projects in variety of domains like Energy, Investments, Utility and Banking.

o   Proficient in Software Development Life Cycle (SDLC) methodologies like Waterfall, SCRUM and Agile.

o   Experience in various phase of SDLC like Requirement Analysis, Systems analysis, Systems design, Development, Testing and Deployment.

o   Experience in writing SDLC artifacts like Business Requirements Document (BRD), Functional Specifications Document (FSD), Nonfunctional Requirements Document, Requirement Traceability Matrix, Test Strategy plan, Deployment Plan, End user training material. 

o   Knowledgeable in Unified Modelling Language, Created Use Case diagrams and Domain models.

o   Involved in writing Test Strategy, Test Plans and Reviewing Test Cases.

·   Experience in CRM.

o   Worked with the business to define and document Salesforce.com enhancement solutions.

o   Worked as a liaison for many groups within the company and Salesforce.com developers.

·   Experience in Data and Business Process Modeling (BPM).

o   Developing business processes and system solutions from conceptualization to implementation.

o   Conducted Current-State business process analysis and recommended Future-State solution.

o   Used IBM BlueWorksLive for Business Process Mapping.

·   Experience in various business analysis techniques like Requirement Elicitation, Conducting workshops, Interviewing SMEs and Stakeholders to get a better understanding of business processes.

o   Acted as Lead Business Analyst.

o   Conducted Impact Analysis and Gap Analysis.

o   Involved in stakeholder analysis and SWOT analysis.

o   Involved in defining Change Management process.

·   Experience in (BPI) Business Process Improvement.

o   Knowledgeable in Extract, Transform and Load concepts.

·   Experience in Database Integration, proficient in analyzing data from multiple systems.

o   Knowledgeable in Extract, Transform and Load concepts.

o   Conducted Data Analysis in inspecting, cleaning, transforming, and modeling data satisfying data requirements.

o   Created analytics reporting using SQL stored procedures and Ad-hoc SQL queries.

·   Technical Knowledge of Service-Now (SaaS) ITSM Application.

·   Experience in XML/HTML.

o   Assure quality of XML software enhancements before release.

·   Experience in Data Mining.

o   Mined historical and transactional customer data to create segmented customer lists.

·   Experience in Data Analysis.

o   Data Analysis in Subject Areas: Reporting, Billing, Usage, Products, Pricing, etc.

·   Involved in Project management like delegating responsibilities, budgeting, and change management, preparing weekly status reports for management, communicating and presenting the reports, resolving issues and conflicts with stakeholders.

o   Liaison between technical and non-technical staff to produce solutions.

o   Supported multiple departments using primarily Microsoft Project and Crystal Reports to communicate progress.

o   Interfaced with all levels of management.

·   Experience working in CMMI, ITIL and Six Sigma methodologies.

·   Knowledge of (PMBOK) Project Management Body of Knowledge.

·   Strong Analytical and Problem Solving skills, ability to approach challenges and solve problems effectively, Multi-Tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decision.

·   I bring value to the perspective employer by having a good grasp of business processes to improve the organizational performance.

 

 

TECHNICAL SKILLS:

 

Project Management / CRM

Microsoft Project, Visio, MS Office Suite (Outlook, Access, Excel and PowerPoint), Salesforce.com

Business Modeling Tools

IBM BlueWorksLive, MS Visio, Rational Rose, MS Project.

Testing Tools

HP QuickTest Professional, Quality Center

Databases

MS SQL 2008/2012, MS Access, Oracle

Programming Languages

Microsoft .NET Framework 2.0 .NET Enterprise Library, ASP.NET , C#.NET, VB.NET, ASP 2.0, JavaScript,  HTML, XML

Methodologies

SDLC, RUP, UML, CMM

Business Skills

Requirements Gathering, JAD/JRP sessions, Gap Analysis, Use Case Modeling, SWOT analysis

Web Enhancements

Web Trends, SEO, Web Analytics, e-Commerce (Shopping cart) and Web-Based Credit Card Authorization. 

          

CERTIFICATIONS:

·   SAP Certified in ABAP/4 Programming/EDI ERP    

·   Microsoft Certified Systems Engineer – MCSE                              

 

·   Working Towards PMP and Salesforce Admin Certifications.          

 

 

 

 

 

PROFESSIONAL EXPERIENCE:

Employer: Sunnova EnergyMay 2015 – Current

Location: Houston, TX              

Role: Senior Business Analyst / Project Manager

 

Responsibilities:

·   Working as a Senior Business Analyst and a Project Manager on several internal projects.

·   Made Project Charters, BRD, FSD, TSD for several projects and got approvals from the stakeholders.

·   Responsible for resource allocation, program and project planning, time management, and strategic management.

·   Working with the business to define and document Salesforce.com enhancement solutions.

·   Developed and implemented plans for multiple projects simultaneously.

·   Delivered projects on or ahead of schedule based upon personal leadership style, innovative solutions, and project controls.

·   Responsible for launching new product offerings in Hawaii, Guam, Puerto Rico and US States.

·   Working on completely new billing system, marketing communications, and other projects and also with outside vendors who will be implementing some of those solutions.

·   Working on initiating new projects with other groups within the company.

 

 

 

 

Employer: TekSystems

Client: T. ROWE PRICENov 2014 – May 2015

Location: Owings Mills, MD              

Role: Senior Business Analyst

 

Responsibilities:

·   Worked with over 30 internal groups to do: Process Maps, Context Maps, RACI, GAP Analysis, Future-State, Quick Wins, Web Enhancements.

·   Used IBM BlueWorks Live to do business process models and document Current-State and Future-State processes.

·   Worked on Microsoft Visio to make Context maps for all of the data points on 7 of T. Rowe Price’s digital properties.

·   Conducted white board sessions for brain mapping and brain storming for Future-State.

·   Also worked on another project in which I was the only BA responsible for the New Concept Sheet, ROM (Rough Order of Magnitude), talking to developers and SME to get new data points on T. Rowe Price’s Retail websites, iPhone, iPad and .mobi apps.

·   Suggested and Implemented Quick Wins as Business Process Improvement throughout the organization across multiple groups.

·   Worked with Developers, Team Leads, Analysts, and Project Managers to make ROM (Rough Order of Magnitude) for new projects. Including time, money, magnitude, interfaces, and resources involved in order to complete the tasks.

·   Lead a team of Business Analysts for Process Maps, Context Maps, RACI, Future State Recommendations, and Business Process Improvement for the Global Business Unit (GIS) of T. Rowe Price.

·   Reported Weekly and Monthly Status reports to project stakeholders by monitoring project progress against outstanding milestones, status, issues, risks and dependencies.

·   Lead meetings with Business Sponsors, Project Managers, Stake Holders and did presentations on different project deliverables.

·   Got sign-offs from all the groups involved (30+) in both the projects on project deliverables. Got approvals from business sponsors to implement Quick Wins (BPI).

 

 

 

 

Employer: AUSTIN TECH CONSULTING           

Client: ERCOTJune 2011-Oct 2014

Location: Austin, TX              

Role: Senior Business Analyst (Consultant)

 

Responsibilities:

·   Documented requirements for the application and identified interfaces required for the system.

·   Developed business process models in Agile methodology to document existing and future business processes.

·   Documented business requirements and worked with stakeholders to elaborate on functional/non-functional requirements. 

·   Designing and Implementing ITIL and Operational Processes.

·   Conducted drill down sessions with Subject Matter Experts to detail the requirements and adopted the best suitable SDLC techniques to gather the requirements, like interviews, in-person meetings etc.

·   Conduct ITIL Service Management Assessments and consulting with clients on Industry Standards and Best Practices.

·   Performed GAP analysis of existing system and evaluated benefits of new system.

·   Communicated with the business team on regular basis to improve and meet the objective of the requirement analysis phase.

·   Produced Use Case scenarios to help team drive through the requirements phase. 

·   Utilized macros in Excel to pull data from our defect/change management tool Remedy P/CM to generate daily reports. Performed Technical Analyst duties including executing and validating data corrections using SQL Server stored procedures and ad-hoc reports.

·   Data Analysis according to client’s requirements.

·   Reported project milestones to multiple stakeholders on a daily basis for the Securities Cost Basis Sub-ledger work-stream. 

 

 

Client: ALLIANT ENERGY                      Nov 2009 - June 2011

Location: Madison, WI              

Role: Business Analyst (Consultant)

 

Responsibilities:

·   Worked along with Business owners to understand end-to-end processes and mapping the requirement to the specifications. Participated in System design phase, worked with the usability team and generated the Detailed Design Document.

·   Worked with business owners and SME’s to define and document technical and business rule specifications for data under review maintained under Enterprise Content Management System. Used SQL queries to extract data to create charts and reports for analysis. Merged data from SQL Server and Excel to create the Monthly Reports for each business unit.

·   Trained the beta testers on the application in small group class setting.  Create presentations based on training content and user department requirements.

·   Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures and updated the requirement documentation. Conducted Regression testing and logged the defects. Worked on Post Release Revision documentation.

 

Client: JP MORGAN CHASE BANK            Sep 2008 – Oct 2009

Location: Houston, TX             

Role: Business Analyst (Consultant)

 

Responsibilities:

  •                                                                                                                                                                                      Worked closely with project managers, business users and developers to formalize a business idea and define requirements using rational requisite pro. Analyze gathered requirements data, verify requirements and create functional design specifications (FDS). Prepared Business Process Model for the complete Online Mortgage Application processing System.

·   Used SQL server, MS Access and Excel data to perform analysis using on-line monitoring graphs and analysis graphs. Created stored procedures for financial reports for the Risk manager and Traders.

·   Strong understanding of Investment Banking, Capital Markets, Prime Brokerage Services, Fixed Income, Bonds,  Fund Accounting, Mutual Funds, Equities, Repurchase Agreements, Derivatives (Options, Swaps and Futures), Corporate Actions, Portfolio Management.

·   Managed enhancements and defects promptly to assist the operations in resolving issues. Organized Walkthroughs and Inspections with development managers and reviewed the status of the application testing.

 

 

Client: WELLS FARGO BANK                      July 2007 – Aug 2008

Location: San Francisco, CA              

Role: Business Analyst (Consultant)

 

Responsibilities:

·   Assisted the Product Manager in managing and grooming product enhancements and extensions.

·   Worked with team members to define a Sprint Delivery Strategy, which included breaking User Stories into tasks and estimating them in size and hours. Demonstrated Sprint deliverables to the Product Owner. Worked with team members to agree on a set of achievable Sprint Commitments.

·   Documented and produced Process Flow Diagrams and Data Flow Diagrams for effective communication. Created Data Models for the Developers to build physical database schemas using ERWIN.  Use SQL scripts to create and modify SQL objects. Used SQL stored procedures to create reports for users.

·   Devised and prepared concise and effective User Stories. Determined precise and accurate User Story acceptance criteria. Created wireframes and screenshots for the application to easily communicate it to the users. Worked together with team members to break down large user stories (epics) into small stories for execution. 

·   Worked closely with the QA team in defining defects and planning necessary regression testing and test cases for resolving the defects within the given time box.  

 

 

 

Client: MISO ENERGY                      Oct 2005 – May 2007

Location: Carmel, IN              

Role: Business Analyst (Consultant)

 

Responsibilities:

  •                                            Assembled business requirement documents (BRD) and the functional specifications as per the user requirements. Created Business Workflow based on the requirements gathered from the client. Created functional specification documents based on the business requirement documents.
  •                                            Understood the Business Logic, User Requirements and test-objectives to develop Test plans, Test cases, Use Case Scenarios. Conducted the Functional, System, Integration, Regression, UAT, performance Tests of the application. Coordinate with the end users in doing the UAT and developed manuals.
  •                                            Design, Coding, Testing and Implementation of the web application includes new forms and fields created dynamically. Worked well with the QA team and involved with the various stages of Regression, Load, Functional testing. Involved in unit testing, web page and performance testing. Worked closely with the QA team during the testing phase.

 

EDUCATION:

Bachelor of Business Administration in:

GENERAL BUSINESS - May 2006 - University of Houston

 

Bachelor of Business Administration in:

COMPUTER INFORMATION SYSTEMS – May 1999 - University of Houston

 

 

1

 



Experience

BACK TO TOP

 

Job Title

Company

Experience

Project Manager/Business Analyst

Sunnova Energy

- Present

 

Additional Info

BACK TO TOP

 

Current Career Level:

Manager (Manager/Supervisor of Staff)

Years of relevant work experience:

7+ to 10 Years

Date of Availability:

Immediately

Work Status:

US - I am authorized to work in this country for any employer.

Active Security Clearance:

None

US Military Service:

Citizenship:

US citizen

 

 

Target Job:

Target Job Title:

Project Manager/Business Analyst

Desired Job Type:

Employee
Temporary/Contract/Project

Desired Status:

Full-Time

 

Target Company:

Company Size:

Occupation:

IT/Software Development

·         IT Project Management

Business/Strategic Management

·         Business Analysis/Research

 

Target Locations:

Selected Locations:

US-TX-Houston

Relocate:

Yes

Willingness to travel:

Up to 100%

 

Languages:

Languages

Proficiency Level

Arabic

Beginner

English

Fluent

Hindi

Advanced

Pashto

Beginner

Punjabi

Advanced

Urdu

Fluent